One of the best ways to avoid a construction dispute — whether it’s a contract dispute, a dispute over the quality of the finished product or something else entirely — is to make sure that there is open communication on both sides. Contractors and homeowners must focus on communication from the beginning to the end of the job.
First of all, it’s important to note that communication should be continuous. Don’t just talk at the beginning and then check back in at the end. That often leads to disputes if there was any miscommunication at the beginning. Instead, check in at least once per week to make sure everyone is on the same page.
On top of that, figure out what method of communication works best. Maybe you want to use a quick weekly phone call. Maybe you want to meet up at the job site to talk in person. Maybe an email or a text message is best for you both with your busy schedules. Finding the right method streamlines communication and ensures that it really happens.
Finally, don’t stay silent. Even if what you have to say feels like just a little thing. Even if you think it’s annoying. The sooner people speak up and make their concerns known, the faster a solution can be found. This can prevent a dispute at the end, which can be much more problematic than a conversation and some minor changes in the middle of the project.
Even doing this won’t avoid all disputes. When they do happen, despite your best efforts, make sure you know all of your legal options.
Source: Arive Homes, “3 Tips for Communicating with Your Home Builder,” accessed April 12, 2017